Rack room shoes is a company which offers different kinds of shoes for men, women and children. Its collection includes shoes for athletes, school kids, working people, formal and informal footwear etc. the main objective of this company is to be a reliable family footwear retailer that can provide quality products.
Customers can give their feedback about the company’s products by following the procedure mentioned as under:
- Open the link www.rackroomsurvey.com in your browser.
- Select the date of your visit to a room rack store. Select the location and store that you visited. Enter the purchase amount that you spent to buy shoe(s). Click Next to proceed. The bar at bottom of the webpage shows the survey progress.
- Rate the satisfaction level of your shopping experience on a scale of 1 to 10 where:
- Not at all satisfied
- Completely satisfied
Provide the reason of your rating in given window. Click next.
- Answer the next few questions by rating from 1 to 10 where :
- Not at all likely
- Extremely likely
a. Rate the likelihood of your return to rack room store.
b. Rate the likelihood of you making a recommendation of rack room store to your friends and acquaintance.
5. Comment on the variety provided by company, availability of shoes, attentiveness of staff, cleanliness, ease of finding required items, friendliness and knowledge of store staff, visual appearance of store and quality of product etc.
6. Suggest improvements that you want the staff to implement. Specify your age and gender. Enter your transaction number from the receipt. Specify whether you want to participate in free shoes for the year sweepstakes.
7. Specify whether you want to join the room rack rewards and receive promotional offers.
The company also offers an online portal for job seekers to apply for job vacancies.